For years, I watched Cisco Dwell periods with admiration — every one sparking the identical thought in my thoughts: “In the future, I need to be up there, too.” I utilized to talk at Cisco Dwell 12 months after 12 months, refining concepts, evolving with know-how tendencies, and studying from every “thanks, however not this time” e mail, every one a small sting of disappointment, but additionally motivation to maintain pushing ahead. 
In 2025, that dream lastly grew to become a actuality.
My session, targeted on chatbots and digital assistants in Cisco Contact Centres, was accepted for Cisco Dwell EMEA 2025 — and to my absolute astonishment, it offered out, with a ready checklist of attendees desperate to dive into the subject.
The Excellent Timing
Cisco Dwell isn’t simply an occasion — it’s a world stage the place know-how leaders and innovators share concepts that form the longer term. For me, being accepted as a speaker wasn’t simply an achievement, it was the belief of a dream years within the making. To lastly stand on that stage felt like stepping right into a second I had envisioned for thus lengthy.
The timing couldn’t have been extra good. Cisco had simply launched the Webex AI Agent, a sophisticated digital assistant designed to revolutionize buyer help, and I had the unbelievable alternative to faucet into the thrill over this launch with my discuss, giving real-world context to a cutting-edge answer.
I shared how AI-powered digital assistants are remodeling the way in which we take into consideration buyer experiences — automating repetitive duties, enhancing decision occasions, and letting people deal with complicated, high-value interactions. However what actually amazed me was how the viewers related with the subject. Folks didn’t simply fill the seats — they have been engaged, sparking conversations and asking questions that prolonged past the session itself.
Extra Than Only a Speak 
The expertise didn’t finish when the session did. Being accepted as a Cisco Dwell speaker — after so many tries — has not solely been a profession milestone however a profession catalyst. It’s positioned me unexpectedly as a Topic Matter Skilled in Contact Centre AI, opening doorways to conversations, collaborations, and new alternatives that weren’t even on my radar earlier than.
However most significantly, it jogged my memory that persistence pays off, particularly while you’re supported by an organization like Cisco.
Why Cisco Makes This Attainable
Cisco isn’t only a tech firm — it’s a spot that believes within the folks behind the concepts. I’m extremely grateful to work in an setting that empowers staff to develop, communicate up, and take the stage (actually). Being given the platform to share one thing I’m captivated with — and seeing that zeal resonate with others — is a second I’ll carry ahead with pleasure.
What’s distinctive about Cisco is the way it encourages us to dream huge and offers the instruments to make these goals a actuality. To anybody with huge profession goals: hold going. Your voice issues, your concepts matter, and at Cisco, they’ll all the time have a spot to shine.
Mine did — and it’s just the start.
Are you able to discover a place the place you’ll be able to shine? Uncover a profession alternative now!
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