NetSuite’s CSV import characteristic is a lifesaver when it is advisable deal with huge chunks of knowledge all of sudden. It helps you to add or replace a lot of data shortly, like organising buyer information or creating merchandise data. For instance, for those who’re organising a sandbox, you possibly can herald customers and roles simply with CSV imports.
However these imports don’t at all times go easily. Seeing “0 data imported” is a typical headache for NetSuite admins or builders. Errors pop up when information doesn’t match what NetSuite expects, and fixing one downside typically reveals others. Every error may have its personal repair earlier than the import can work totally.
On this information, we’ll take a look at eight widespread CSV import errors in NetSuite, the place they present up in numerous workflows, and easy fixes for every. We’ll additionally present how Nanonets AI helps by catching these errors earlier than they get in your means. With superior machine studying, Nanonets makes certain your information is right and able to go, so you possibly can skip the guide checking and go straight to importing.
Checklist of Frequent CSV Import Errors
1. File Already Exists
Description:
This error means NetSuite thinks there’s already the same document within the system, which it sees as a possible duplicate. It’s a useful strategy to keep away from having a number of entries for a similar factor, even when that’s not your intention.
Workflows The place This Can Happen:
- Gross sales Transactions: When importing many gross sales orders, every transaction wants a singular identifier to keep away from duplicates.
- Buyer Imports: When updating buyer data, errors pop up if the system sees duplicate buyer IDs.
Decision:
Use the Exterior ID subject to group associated strains. For instance, when importing a transaction with a number of strains, give it a singular Exterior ID so NetSuite teams these strains underneath one transaction as an alternative of flagging duplicates.
2. Please Enter a Worth for Quantity
Description:
This error reveals up when NetSuite can’t calculate an quantity as a result of one thing’s lacking—just like the “Fee” or “Amount.” NetSuite wants these fields for all transactions so it may calculate totals correctly.
Workflows The place This Can Happen:
- Vendor Payments: This occurs so much with vendor payments for those who’re lacking charges or portions for every merchandise.
- Invoices: If amount-related fields are lacking in an bill import, NetSuite gained’t know the best way to calculate the full.
Decision:
Be certain fields like “Fee” and “Amount” are mapped and accurately formatted in your CSV. Additionally, be certain objects have a “Base Worth” in NetSuite, even when it’s zero, so the system can do the mathematics with out points.
3. Chart of Accounts Error
Description:
Whenever you’re importing accounts, the order issues so much. Dad or mum accounts want to come back earlier than baby accounts, and if account sort values are off, you’ll get errors like “Invalid guardian reference key.”
Workflows The place This Can Happen:
- Account Setup Imports: This occurs typically when organising accounts in a brand new NetSuite surroundings.
- Subsidiary Accounts: Importing COAs throughout subsidiaries can set off errors if the hierarchy is off or guardian accounts aren’t listed first.
Decision:
Checklist guardian accounts earlier than baby accounts in your CSV. Additionally, be certain account varieties are accurately chosen to forestall errors. For additional assist, add dropdowns to your COA template to verify solely allowed account varieties are used.
4. Invalid Division Reference Key
Description:
This error normally occurs when a division referenced within the CSV isn’t arrange proper in NetSuite or is inactive. Departments should be mapped accurately, particularly in firms with a number of subsidiaries.
Workflows The place This Can Happen:
- Expense Allocations: Frequent when importing journal entries with division codes.
- Payroll Imports: Payroll typically has division assignments for every line merchandise, and misalignments could cause this error.
Decision:
Verify that division names in your CSV observe the suitable format and embody parent-child hierarchy (like “Gross sales: East Area”). Additionally, affirm that departments are lively and mapped to the suitable subsidiary.
5. Invalid Entity Reference Key
Description:
This error reveals up if an entity (like a buyer or vendor) within the CSV doesn’t have the permissions, foreign money, or different settings that match what NetSuite expects. As an example, if a buyer document lacks the foreign money in your CSV, the system will flag it.
Workflows The place This Can Happen:
- Multi-Foreign money Imports: In multi-currency setups, this error is widespread if an entity lacks the foreign money wanted.
- Cross-Entity Transactions: Journal entries with a number of entities, like departments or subsidiaries, typically have these errors.
Decision:
Earlier than importing, examine that every one referenced entities are lively and have the suitable foreign money set. Additionally, affirm that the formatting in your CSV matches NetSuite’s wants and that permissions match for the importing consumer.
6. Invalid Tax Code Reference Key
Description:
This error seems when a tax code within the import file doesn’t match what’s arrange in NetSuite. It’s typically attributable to inactive or incorrect tax codes or when the tax code doesn’t apply to the chosen subsidiary or merchandise.
Workflows The place This Can Happen:
- Gross sales Transactions: When importing gross sales transactions like invoices or gross sales orders, the unsuitable tax code can stop the whole import.
- Vendor Payments: This error typically reveals up in vendor invoice imports if tax codes don’t match the seller or subsidiary settings.
Decision:
Verify that the tax codes within the CSV file match those configured in NetSuite and are lively. Tax codes ought to align with the suitable subsidiary, location, and entity in NetSuite. Operating a saved search of lively tax codes earlier than importing may also help make sure you’re utilizing legitimate codes.
7. Superior Intercompany Journal Entry Import Errors
Description:
This error normally happens with intercompany journal entries when the “Due To/From Subsidiary” subject doesn’t align with every other subsidiaries listed. GL accounts additionally should be arrange for intercompany eliminations.
Workflows The place This Can Happen:
- Intercompany Transactions: Transactions throughout subsidiaries will fail if GL accounts aren’t configured for intercompany assist.
- Monetary Consolidation Imports: When consolidating information, points pop up if intercompany account setups aren’t right.
Decision:
Be certain the “Due To/From Subsidiary” subject matches with the subsidiaries within the journal entry strains. Additionally, confirm that GL accounts are arrange for intercompany transactions and reference the right accounts.
8. File Does Not Exist
Description:
This error comes up if a document within the CSV can’t be present in NetSuite. It might additionally occur if subject values within the CSV don’t match NetSuite’s format, similar to utilizing an ID that doesn’t exist.
Workflows The place This Can Happen:
- Stock Changes: Frequent when importing stock updates if the data don’t line up with what’s already in NetSuite.
- Vendor Imports: Errors additionally seem when importing distributors if some referenced distributors don’t exist in NetSuite.
Decision:
Verify that the Exterior IDs in your CSV file are right and distinctive. Run a saved search in NetSuite to confirm the IDs earlier than importing, and replace them within the CSV as wanted.
Remaining Ideas
CSV imports are an environment friendly strategy to handle information in NetSuite, however errors are sure to occur. Even when an import finishes with out points, workflows might not perform as anticipated for those who overlook sure settings, just like the “CSV” context. At all times take into account the impression of your imports in your current workflows.
Nanonets AI makes this course of simpler. With its machine studying and AI workflow capabilities, Nanonets catches information points earlier than they sluggish you down. Nanonets mechanically checks for format errors, validates references, and flags lacking values, so that you don’t must. By simplifying pre-import checks, Nanonets helps you get your information into NetSuite shortly and precisely—liberating up your workforce for different work.
